Arthur Elliott

Say hello.




    TOPDON

    Automotive Diagnostics / Tools & Equipment

    • Brand Messaging
    • Content Ecosystem
    • Email Strategy
    • Multi-Location Campaign Execution
    • Paid Media
    • Retail Enablement
    • U.S. Market Localization

    From Global Innovation to Local Recommendation.

    The Challenge

    TOPDON is a diagnostics tool brand born in China—but to win in the U.S., it had to do more than translate. It had to connect.

    Mechanics don’t respond to global polish—they respond to precision, humor, and authenticity. We needed to make TOPDON’s message land in shops, parts counters, and online carts across the country—without losing the edge that wins trust on the floor.

    Our Strategy

    Inject personality. Drive precision. Speak shop fluently.

    • Localized Brand Voice
      Rewrote all creative for U.S. market with shop-floor tone—gritty, clear, and a little bit cocky.
    • Shop-First Content
      Ecosystem Built a social playbook full of memes, product demos, and mechanic-tested humor.
    • Geo-Targeted Paid Media
      Ran search and social campaigns tuned to top tool-buying regions and retail zones.
    • Segmented Email Flows
      Built nurture paths for everyone from curious techs to diagnostics obsessives.
    • Retail Messaging Systems
      Adaptable frameworks by store, region, and product line—built for scale, designed for the aisle.
    The Results

    TOPDON now talks the talk—and sells because of it.

    • 599% ROI on integrated digital campaign
    • $517K in online revenue over 19 months
    • 163K+ new email recipients and $78K in attributed email sales
    • $1M+ from one Black Friday campaign
    • Growth into major U.S. retail distribution networks
     
    599%
    ROI
    $517K
    Online revenue
    163,000+
    New email recipients
    $1M+
    Sales for a single Black Friday campaign
    Why It Matters

    You can’t just translate a brand—you have to transform it for the market you’re in. TOPDON’s success came from showing up where mechanics live, scroll, and shop—with content that felt made for them.

    Because in the U.S. tool game, respect is earned in the bay—not the boardroom.